Privacy Policy

Last Updated: October 15, 2023

Welcome to Disguise Shop! At Festival Wear Deals (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website festivalweardeals.com or make a purchase from us.

By accessing our website and using our services, you consent to the practices described in this Privacy Policy. Please read this document carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect several types of information from and about users of our website:

Personal Information

• Contact details (name, email address, shipping address)
• Payment information (credit/debit card details processed through secure gateways, PayPal account information)
• Order history and preferences
• Communication preferences

Non-Personal Information

• Browser type and version
• Device information
• IP address and general location data
• Pages visited and time spent on our site
• Referring website addresses

2. How We Use Your Information

We use the information we collect for the following purposes:

• Process your orders and payments securely
• Communicate with you about your orders, accounts, and requests
• Provide customer support and respond to inquiries
• Improve our website, products, and customer experience
• Send marketing communications (with your consent)
• Prevent fraudulent transactions and enhance security
• Comply with legal obligations and enforce our policies

3. Data Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third parties who assist us in operating our website, conducting business, or servicing you (payment processors, shipping carriers, IT services), so long as these parties agree to keep this information confidential.
• Legal Requirements: When required by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes without your consent.

4. Data Storage and Security

We implement appropriate technical and organizational security measures designed to protect your personal information:

• All payment transactions are processed through secure gateways using encryption technology
• We never store your complete payment details on our servers
• Regular security assessments and monitoring of our systems
• Limited access to personal information to employees who need it to perform their job functions

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Your personal data is stored primarily on servers in the United States, but may be transferred to and processed in other countries with different data protection laws. By using our services, you consent to such transfers.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your personal data to another party
• Marketing Preferences: Opt-out of marketing communications at any time

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Personalize your experience
• Deliver targeted advertisements (with consent where required)

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

7. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.

9. Contact Us